Compassionate Care

Yes, Blue Heron Primary Care provides holistic medical care as a nurse practitioner-led practice. We focus on treating the whole person, addressing physical, emotional, and preventative health needs to promote overall well-being. However, it is important to note that while we emphasize comprehensive care, we do not offer functional medicine services. Our approach integrates conventional medical treatments with a patient-centered philosophy to support long-term health.

You can call our office during business hours, or request an appointment through our website. We’ll help you find a time that works and let you know if any labs or forms are needed beforehand.

Please bring your insurance card, form of payment, and current medication list to every visit. We are required to collect co-payments and due balances at the time of service.

Please call us as soon as you know you need to cancel or change a visit. We require at least 24 hours notice for cancellations. This helps us offer that time to another patient who may be waiting to be seen. Failure to do so may result in a cancellation charge of $45. If arriving later than 15 minutes after your scheduled appointment time, you may be asked to reschedule your appointment.

We do our best to accommodate same-day appointments. If you require a same-day sick visit, please call the office between 8 a.m. and 9 a.m. that day. Calls received after 9 a.m. may result in next day scheduling dependent upon availability.

We do not provide psychiatric management. While we can refill existing psychiatric prescriptions for patients who are transitioning between psychiatric providers, we do not perform psychiatric diagnosis, medication dose adjustments, or talk therapy. Patients requiring these specialized services will be promptly referred to appropriate mental health professionals to ensure they receive comprehensive care.

While we offer occasional telehealth visits for certain situations, we require patients to come into the office for in-person visits to thoroughly evaluate medical conditions and accurately assess whether medication doses need adjustment before refills. This approach ensures that your health is monitored closely and that any treatment plans are tailored specifically to your current needs.

Blue Heron Primary Care requires all patients and visitors to wear masks when respiratory viruses are circulating at high levels in the community. This policy is in place to protect the health and safety of our patients, staff, and providers, particularly during peak periods of contagious illnesses like influenza and COVID-19. We appreciate your cooperation in following this guideline to help minimize the spread of respiratory infections within our clinic.